DELIVERY

Royal Mail Service Update

Due to resourcing issues, Royal Mail are currently experiencing delays delivering to some areas and some Customer Service Points for parcel collection are no longer open or running revised opening hours. Please follow the link below to find out more about the areas being affected by delays and resource shortages.

https://personal.help.royalmail.com/app/answers/detail/a_id/12556/~/service-update 

    We will continue to provide updates as we receive them. We ask for your patience and understanding during this challenging time.


    RECEIPT OF ORDERS

    Orders received before 1.30pm on a working day will be processed and dispatched the same day.

    Orders received after 1.30pm will be processed the following working day.

    Orders received on weekends and bank holidays will be processed on the next working day.

    Delivery time will begin as soon as your order leaves our warehouse.

    AMENDMENT OR CANCELLATION OF ORDERS

    If you need to amend or cancel your order, we may be able to do this if you contact us immediately after placing your order.

    If you don't manage to contact us in time, or we're unable to amend / cancel your order due to it being processed, don't worry as any unwanted items can be returned to us. Simply complete the "Returns Form" included with your order.

    FREE DELIVERY OVER £30.00

    We offer FREE standard delivery to the UK only on orders over £30.00. Orders must contain £30.00 of physical products.

    STANDARD 48 HOUR TRACKED DELIVERY £2.95

    Delivery will be made by Royal Mail Tracked 48. You will be sent tracking information via email for all tracked UK orders

    Royal Mail aims to deliver your parcel in 2 to 3 working days (subject to any events that are beyond our reasonable control). Orders to more remote areas of the UK, such as Highlands, Isle of Man, Channel Islands, Northern Ireland etc. may take a day or two longer due to their geographical location.

    Deliveries can only be made to the UK. We are unable to accept any order for delivery to Eire or any other address outside of the UK.

    24 HOUR TRACKED DELIVERY £4.95

    Delivery will be made by Royal Mail Tracked 24. You will be sent tracking information via email for all tracked UK orders

    Royal Mail aims to deliver your parcel the next working day (subject to any events that are beyond our reasonable control). Orders to more remote areas of the UK, such as Highlands, Isle of Man, Channel Islands, Northern Ireland etc. may take longer due to their geographical location

    Deliveries can only be made to the UK. We are unable to accept any order for delivery to Eire or any other address outside of the UK.